Pro forma invoice is a document through which we pay the invoiced sum – for services and goods – in advance. The inevitable condition for making a pro forma invoice is a customer order. The order in case of the client is a ticket reservation via the portal www.pelikan.sk or by phone order via the Customer Service.

We will issue products only after the payment of the whole invoiced sum by the due date. Immediately after the amount is transferred to our account, we will send a final invoice to the client by email which serves as a tax document along with the ordered products. As a variable symbol it is necessary to fill in only the number of pro forma invoice. In case that as a variable symbol another number or character is used, it will make impossible for the system to identify the payment and as a result cancellation of your reservation may happen.